Remote Customer Service

Remote
Full Time
Entry Level
 

Are you passionate about your clients and delivering outstanding customer service? Magical Destinations Travel is on the lookout for Remote Customer Service to enhance our dedicated team. We pride ourselves on creating a professional, supportive, and collaborative environment, where you can grow, build lasting relationships, and continuously learn.

What We Offer:

  • Multiple Training Opportunities: We believe in nurturing our teams potential with extensive training support.
  • Supportive Community: Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and foster a sense of belonging.
  • Flexible Working Arrangements: Choose between part-time or full-time roles, all with the convenience of remote work.
  • Attractive Benefits:
  • Employee discounts to fuel your passion.
  • Flexible schedule for a better work-life balance.
  • Professional development assistance to advance your career.

Your Role:

  • Deliver professional customer service in-person, via phone, or email.
  • Assist clients in planning seamless experiences.
  • Prepare and manage client itineraries and needs.
  • Maintain meticulous records in line with government regulations and company policies.
  • Organize and manage files effectively.

Who We Are Looking For:

  • A responsible, self-driven individual with a strong work ethic and professional demeanor.
  • Someone who thrives both independently and as a team player.
  • A detail-oriented, organized professional with exceptional communication skills.
  • Coachability and a keenness to learn and grow within the industry.
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